Age well, on your terms.

Elder Folks connects older Australians with the care, support and housing they need to live well and age with dignity through the golden years.

Our services

We support older Australians to stay safe, secure and connected. Every service is shaped around what matters most to them, so they can age well in the place they call home.

Occupational Therapy assessments

When changes in health or ability affect daily life, our Occupational Therapy program supports people to remain independent by recommending practical supports, modifications and equipment to make everyday tasks easier.

Aged care navigation and support

Understanding aged care can be overwhelming. We listen carefully and help people find the right in-home support for their needs and daily life, or residential aged care when independent living is no longer possible.

Housing stability and homelessness support

A safe home is the foundation for ageing well. We help older people find stable, long-term housing and provide the support they need to feel secure and settled.

Downsizing and relocation support

When a home becomes hard to manage, we help people downsize and move into a home that feels safer and easier to manage, and suits their needs for the stage of life they are in. Each step is planned with care, patience and understanding.

Hoarding and squalor support

We work gently and respectfully with clients who are living in hoarding or squalor conditions. We make homes safer and more manageable, and together create environments that support wellbeing, dignity and peace of mind.

Our impact

We often work with older Australians who have fallen through the cracks. After a lifetime spent working, contributing to society and caring for children, many face homelessness, unsafe living conditions or limited social support. We stand beside every person we help to bring safety, stability and hope back into reach.

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Clients

Required home modifications to reduce falls and improve everyday safety.
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Clients

Needed help understanding aged care pathways and the supports available to them.
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Clients

Of the people we supported were experiencing homelessness or housing insecurity.
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Clients

Successfully relocated to safer, easier-to-manage homes with our guidance.
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Clients

Were living in homes with significant safety concerns before receiving support.

About us

Supporting older Australians across NSW to live safely and age well

Elder Folks supports older Australians across NSW to navigate later life with confidence. We provide aged care guidance, housing support, occupational therapy services, and assistance with downsizing and home transitions. Our approach is practical and respectful, focused on safety, independence, wellbeing, and informed choice.

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Meet our founder

A service shaped by real experience and a deep commitment to dignity.

Mary Baumann founded our organisation (originally Aged Care Placement Services) to bring clarity and compassion to older Australians navigating the complex aged care system. Her vision continues to guide Elder Folks as a place where advocacy comes first, where every person is treated as an individual, and where older Australians are supported to build better lives and brighter futures, on their own terms.

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Resources

Helpful articles and guides to make housing, care and support easier to navigate.

Restoring Homes & Wellbeing: Roy’s Story

Restoring Homes & Wellbeing: Roy’s Story

Roy is a gentle older man who had been living alone in extremely poor conditions, with his home environment falling into severe squalor....

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Housing Stability & Homelessness Support: Margaret’s Story

Housing Stability & Homelessness Support: Margaret’s Story

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Housing Stability & Homelessness Support: Malcolm’s Story

Housing Stability & Homelessness Support: Malcolm’s Story

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Restoring Homes and Wellbeing

Restoring Homes and Wellbeing

Our Restoring Homes and Wellbeing program is a personalised and attentive service, specialising in decluttering and deep cleaning your home while efficiently removing unnecessary rubbish and waste....

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Moving with Meaning Downsizing

Moving with Meaning Downsizing

Moving with Meaning is a personalised service that helps older Australians downsize from large, hard-to-maintain homes into safer, more manageable spaces that meet their evolving care needs....

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Live Well at Home

Live Well at Home

Elder Folks is dedicated to delivering personalised support to clients across NSW who need occupational therapy assessments....

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Who we work with

Testimonials

Some kind words from our clients, their families, and our trusted partners who felt supported, reassured and comforted when they needed it most.
I am being able to live independently now, Thank you very much
R Cervilla
I want to say thank you as I am very grateful that I have home now.
Franc Crepinsek
Thank you, you did a really good job. I want you to provide more help to more people who need help.
R Reiss
Emma and the team are doing very noble work. Keep on doing such good work for the community.
J Hardy
I went to different government agencies for help but nothing changed, I got nothing. Now i’ve got a place to live only because of Elder Folks. I am trying my best to adapt to a new environment. It was very challenging at first but it is a blessing for me to get a home because of their help and support.
Beulah G
Now that I have a roof over my head, I no longer feel vulnerable or constantly anxious about being attacked or without a home. I feel truly lucky to have a home where I can finally sleep without fear. I’ve got some furniture, and I’m grateful for that. I’m deeply thankful for the help I’ve received and a place to call home.
T Howes
I've got such a beautiful place to live now, and i’ve made 3 friends here. I am never going to leave this place. Thank you so much.
V Greenlees
ACPS has been instrumental in supporting clients experiencing homelessness by delivering tailored, holistic housing solutions. Their strong case management, cultural sensitivity, and ability to engage vulnerable communities have led to outstanding outcomes. In a stretched system, ACPS fills critical gaps and remains an invaluable partner in housing services.
Homes NSW Housing Services Partnership
Since 2020, ACPS has been a trusted partner, consistently achieving positive outcomes for clients with complex needs. Their compassionate, tailored approach helps individuals reach goals that often feel out of reach.
Emma Catholic Healthcare
During a time of homelessness, ACPS provided me with genuine care, respect, and unwavering support. Thanks to their dedication—especially Emma’s—I now have safe, secure housing and a place to call home. I’m incredibly grateful for the life-changing help I received.
Nicholas Busby
Placing my father into aged care was an emotional and complex experience, especially with his physical needs and desire to stay mentally active. I had no idea where to start—but Mary made all the difference. She was kind, genuine, and incredibly supportive, helping us find the right place and guiding us through every step of the process. Even after Dad moved in, she continued to check in and offer support. While the journey wasn’t easy, Mary made it so much more manageable. I can’t recommend her highly enough.
P Simpson
When my parents needed to move from the family home to a suitable residential aged care accommodation we were stuck. We had no industry knowledge, no understanding of how to short list the most suitable place and we had to make a quick decision. Mary Baumann solved all that, she quickly profiled my parents needs and preferences and then made appointments to inspect the available accommodation. We were then able to quickly settle the arrangements and make the move. It was the best thing we ever did. We highly recommend the professional service offered by Mary Baumann.
George and Vivian Savvides
Mary's enormous experience and knowledge of the aged care world is greatly appreciated by her clients. But I believe what they truly value is her compassion, dedication and empathy. Mary understands what a stressful time it is, and works hard to take away this pressure from the families she helps. I frequently hear "thank God I met Mary!"
Shane Lawler Core Value Financial Services
I know Mary as an enthusiastic, honest and and highly respectful person who has a wealth of professional experience within the aged care industry. She never stops thriving to improve processes within the industry to make the challenges the elderly and their families are facing easier.
Johanna Klaus Designer
We’ve worked with Mary over the past 12 months and confidently refer clients to her for aged care placement support. Her service removes the stress from what is often a difficult process. Mary is experienced, professional, and genuinely caring—always focused on finding the most appropriate care solution for each client. Our clients are consistently impressed, and we look forward to continuing our partnership.
Anne Nokes
As soon as we met Mary we felt a load taken off our shoulders. At every stage the service was both professional and respectful and we felt that Mary had our Grandmother's best interest in mind during the whole process. Our most sincere thanks for helping us, it saved us time and made the transition go quite smoothly.
Zharine Lewis